On Monday 26th June, The Saint Arnold Group held their annual awards evening. This event recognises both individual and team effort within the group, and allows the teams to have a night off and celebrate.Continue reading→
I’m ashamed to be so delayed in writing a update for the Shoes, but to say we’ve been busy is an understatement!
We’ve had at least five people working every day from 7.00am – 5.00pm except Sundays. It’s becoming a very laborious birth of the new incarnation of the Shoes.Continue reading→
So another week at the shoes, physically not much has changed we keep finding traces of its previous lives and characters as we delve and explore into why and when, the building reveals It’s self like an old actor taking taking off makeup and you get to see the wise but slightly haggard face of many year of performances, scenes and experience.Continue reading→
So it’s been a week since we took the keys to the Three Horseshoes in Fordham, “A week and you haven’t told us anything” I hear you shout.
Well we were in France for most of that week on a family Holiday taking a breather but before that a certain Jesus`s Birthday got in the way of the Solicitors and Bankers Holidays and virtually no one but the Hospitality trade worked for the last 3 weeks, so it ended up that we exchanged and completed on the 4th January over a phone 2000m up a french mountain standing one legged on to a 6 foot wall to get a signal.
Well it’s been a long start to this journey to acquiring our fourth pub. It started with a call a year ago from my accountant asking if I could help some newbies to the pub industry. They had been referred to her to help sort all the other stuff that clouds the actual job of making customers happy like Tax, NI, Vat, profit making etc .
I am always happy to help any Publicans as it’s a bloody hard, lonely job and sometimes just an ear to listen to your woes is all you need, I think that everyone generally has the answers but not always the right questions. So ended up getting to know the lovely Roger and Sian who had gone into the “Shoes” on a rescue mission and worked selflessly to help keep it a Locals Local. They faced many issues but managed to stabilise the pubs trade with the help of their fantastic team. But this is a hard trade especially on family time and Roger and Sian wanted theirs back, luckily the company who owned it also wanted to move it on , so the delicate and costly process of buying the freehold and the lease and joining them together along with transferring the team begun in August 2016. Like a house of cards we had to hand it delicately and keep it hush hush as the whole lot might tumble down but it was probably the worse kept secret ever.
So what now? Well lots of planning, prodding, listening, watching, talking and work to gently bring the “Shoes” into the Saint Arnold Group of fabulous pubs. I know the team is excited and can do this and I know the Shoes is worth the effort and ultimately I know the community will be pleased with what we create, It’s just going to be very very hard work but I’ve never been afraid of that.
If you want to see the journey along with the trials, tears and tribulations please come back to the Saint Arnold website where I will post videos, pictures and Blog about it, you could visit us to see how we are progressing but we can’t say it will look as good as the other Pubs yet but we promise a great welcome, a good pint and some tasty food with lots of stories about the road ahead.
Everyone had a great evening on Monday 8th February as we held another Arnie’s Award Evening. This event recognises individual and team effort within the group, and allows the teams to let their hair down and celebrate.
Here is what Caroline thought of the evening:
For Darran and I to make the decision to close all three pubs and bring you all together was not a problem as we know the benefits outweigh the losses for one night a year.
It’s a proud moment to see you all in the same room, from those who have just joined to those we have worked along side us for years. When we look back we have achieved some amazing goals, had highs and lows but all along grow in knowledge, courage and ambition all together.
Again I would like to show our thanks to,
Brian, John and Rob for helping move car’s, furniture, equipment, food and drinks.
Neil and Sophie who really helped prepare all the food that night.
Brian for taking photos throughout the evening and especially getting pictures of all the teams in groups!!
Gilly, Josie & Gareth for all your help in organising the closures of the pubs, helping with the awards and organising (most important) the “alcohol”
Paul and Gill for so very kindly giving us the venue to hold this event, this is Paul’s working office and also where he store his racing cars so all that is cleared away for us. Along with Paul doing a fantastic play list of music to dance too!
In my true Mumma Lingley way you are all winners and are all the best!! I do hope however that the following people are proud to be acknowledged…
Star in the Bar – this is for going above and beyond for their teams and to customers and giving 100% to each shift they work. Alex, Annabel, Casey and Megan
Star Chef – this person went from a kitchen porter to learning the skills in the main kitchen as a chef, is very keen and super reliable. Luke
Can do – this is for always doing as asked, coming up with ideas or solutions and putting them into practise quickly and without fuss. Claire
Innovation – this is for coming up with an idea to create more business, more awareness to the public of what we do, improving systems and streamlining the business. George, Edward and Eddy
The Brick – this is for always being reliable, unknowingly improving and assisting other in their roles, being happy and cheerful. Always giving to others. Alison
100% – this is for giving 100% into their role, being reliable, honest, trustworthy, upbeat and happy, committed, open minded, determined and a pleasure to work with. Owen
Long service – working along side us for a significant time, helping us to grow the business, showing commitment and passion to our goals. Brian and Janet
New awards this year…..
The Arnie Team Award – A team that works so well together, does there best at all times for others and each other. The maintenance Team
One to watch – This is a person we believe has greatness inside them and with our investment of time, knowledge, encouragement, opportunity and passion we hope to see amazing changes in their roles within the group this year. Ashley and Georgia Briggs
Most improved – This is for those who have really tried hard to better themselves and succeeded , took chances that have paid off, worked hard to make a difference, have opened minds to change, fire and passion for their roles. Molly.C and Michelle
I really look forward to the coming year and all that it brings, mainly to continue to work alongside such an amazing group of people who inspire us to keep doing what we do, yes it’s a challenge at times but then who ever said it was going to be easy?!!
Lastly, thanks for for the beautiful flowers you gave Darran and I, it really did mean a lot.
Here are a video and some pictures of the evening.
The Saint Arnold Group of pubs has just won the title of Best Small Group Pubs & Bars Employer in the UK at the Best Employers in Hospitality event run by Caterer.com at The Lancaster in London.
Neil Pattison, Sales Director of Caterer.com, commented on why it matters to be a best employer as the UK economy continues to improve:
“The best employers understand how much employee engagement matters and why. They genuinely consider their employees and work hard to develop and motivate them, and this is reflected in their customer satisfaction levels, employee retention and overall business success.”
Owners Darran & Caroline Lingley collected the award on behalf of the group.